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// Is Hype the New Super Bowl Measurement?

08-Feb-10

Yesterday was the Super Bowl. So this week, expect a million and one stories to be written about which commercials were the best and worst, which scored better with certain demographics, which are the most remembered, etc. This year, however, a few brands changed the way the game is played.

Why wait until after the big game and compete with everyone else on media attention when you can get all the hype to yourself before your ad even airs?

This was the tactic used by Focus on the Family. They got a storm of media attention due to the message (Pro-Life) and the casting (Tim Tebow). What no one ever considered was if the actual ad would be controversial, or for that matter, any good. See for yourself.

I was following Brand Bowl 2010 as they tracked real-time response to all Super Bowl commercials, and immediately following this one, the overwhelming reaction consisted of, “Was that it?” People weren’t so disappointed in the ad itself, but the hype leading up to it. But attention is what Focus on the Family was after, and that’s what they got. Whether it’s a great ad or one of the worst, they accomplished their goal.

Another advertiser who capitalized on the hype was Pepsi. For weeks leading up to the game, they were one of the most (if not the most) talked about brand. The funny thing is, they didn’t even advertise during the Super Bowl. Not one single commercial. And yet, chances are you heard about their Refresh Everything campaign already.

Compare that with today. Stories will be written ranking all the ads, talking about all the companies together instead of individually. Focus on the Family and Pepsi played by their own rules and reaped all the benefits.

For the record, my favorite Super Bowl ad was probably the least hyped. In fact, it was just a rumor they were even going to be in the Super Bowl Saturday night and Sunday morning. But come the third quarter, Google ran a TV commercial. Not just any commercial, though. This one promoted the brand, showed the main product benefits and told a captivating story. You couldn’t ask for anything more from an ad, and based on early reaction, no one is. See it here.

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// Behavior is Contagious

02-Feb-10

It all started when one of the designers started bringing a healthier lunch to work each day. We all noticed. Some of us made smart comments. Others just clung to their microwaveable meals with guilt. But that day started something.

Now, healthy lunches are the norm in our offices. You’re more likely to see fruits and vegetables than chips on our lunch table. The change didn’t happen overnight. In fact, it took quite a long time. So long, it was almost invisible. But if you compare our behavior from a year ago to today, the change becomes drastic.

The same thing happened when a group of coworkers began talking about their workout routines. Give it some time, and everyone has stories about going to the gym or their latest P90-X workout.

That really got me thinking. What made people want to change the way they did things? It couldn’t have been guilt – at least, not entirely. We’re an open and friendly enough agency here and are all friends, so there wasn’t any judging being passed around.

After going through many possibilities, I finally concluded that behavior is contagious. Good behavior breeds good behavior, and bad behavior breeds bad behavior.

It’s why we all act the way we do in different settings. Compare how you act in a library or bookstore to how you act at a football game. It’s not the rules that determine our actions. After all, there are plenty of rules being broken at football games. It’s everyone around us that influences how we act.

So why is this important? Let’s say you wanted to change your corporate culture, introduce a new policy or procedure, improve morale or just generally change how people act around you and in your business. What would be the best way to do it?

Write a new rule?

Give a presentation?

Or start acting that way yourself?

It’s as easy as Gandhi said several decades ago, “Be the change you want to see in the world.”

Of course, changing your behavior isn’t easy, but it is contagious.

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// Can a Soda Promotion Change the World?

19-Jan-10

Pepsi made national news when they pulled their entire media budget from the Super Bowl and instead opted for a more social promotion called the Pepsi Refresh Project.

Basically, they’re giving millions of dollars to ideas that can make a difference. They want individuals to think of all the ideas, submit them to the project website, promote them on their own social networks and vote for the best. The idea is explained a little more in their promotional video:

Edward Boches is a bit of an expert on this sort of thing, and he wrote a great post about this project. But the question that grabbed my attention was, is Pepsi a legitimate example of a shift in marketing or a contrived brand-centric attempt to appear customer focused?

Pepsi also has a good question. Could a soda really help make the world a better place? I think both questions have the same answer. It depends on you. It depends on us.

If this project works, things could change. They should change. That’s what proves it worked. This project shouldn’t be measured in the amount of clicks, views, submissions or votes. It should be measured in the overall difference it makes.

And that’s how I hope marketing will change in the near future. Not that promotions become more social, but that companies try to make a stand – make a real difference.

It’s our job as consumers to provide the access to accomplish that. With Pepsi, it’s about giving and voting for the best ideas. We also need to support these companies. Even if you don’t like Pepsi, support the project itself.

I hear all the time that marketing is just about self-promotion and not about the customer. Here’s your chance to stand up and prove that something new like this can work.

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// Something New for a Writer’s Toolbox

08-Jan-10

Tool Set

When all you have is a hammer, every problem looks like a nail.

The tools you have in your collection are just as important whether you’re working in construction or in advertising, even when it comes to a relatively simple task like writing.

Microsoft Word is a hammer. As a writer, I appreciate its ease of use when writing professional documents or taking notes. But not every writing assignment is a nail. Some forms of writing require a more delicate touch.

Whether its creative, personal or sometimes even writing a blog, another tool can give you a different perspective or put you in a different state of mind. And this can affect your writing just as much as your vocabulary.

One such tool I discovered recently is OmmWriter. Even with limited use thus far, I would highly recommend it to other writers of any kind. Its main advantage is that it removes distractions and focuses your attention on your writing.

Of course, it also helps that it’s completely free.

It’s a simple software, so its best for unformatted text. But that makes it perfect for blog writing (I wrote this post using OmmWriter). But the features to does offer are nicely customizable.

If I haven’t convinced you to try it yet, at least watch the brief introduction video on the website. It does a much better job of explaining what it is.

Use the best tools for the job. And if you happen to find any new tools, please share with the rest of us. I need all the help I can get.

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